Getting Started Videos

New to Numa? These videos make it easy to master Numa in just a few minutes.

6 articles in this collection
Written by Joel Grossman

Introduction to the Numa Inbox

The Numa inbox is the home for all of your communications with customers—where you will find all of your texts, voicemails, internal notes.

Written by Joel Grossman
Updated over a week ago

Getting Started with Numa

New to Numa? Start here to learn the basics: creating your account, getting to Numa on the web, and installing the Numa app on your phone.

Written by Joel Grossman
Updated over a week ago

How Close And Snooze Conversations

Keep that Inbox clean for both you and your team! Learn how to Snooze or Close conversations and focus on the customers who need a response.

Written by Joel Grossman
Updated over a week ago

How To Adjust Notifications and Emails

Here's how to adjust how you are notified (via web, mobile, and email) about new conversations.

Written by Joel Grossman
Updated over a week ago

How To Make And Log Calls

Numa's magic is that it helps with phone calls, too! Learn how to make and log phone calls with your mobile phone.

Written by Joel Grossman
Updated over a week ago

How to Use Away Mode

Use Away mode to ensure that customer conversations are reassigned when you aren't available.

Written by Joel Grossman
Updated over a week ago