To ensure that we only have access to your sales and use tax account as well as to avoid issues with incorrect passwords etc. we ask that you grant us secondary access to your Rhode Island account.
Log in to your Rhode Island account by navigating to the Rhode Island Division of Taxation website
Click on "Profile Information". Once the dropdown appears, click on "Manage Authorized Users"
3. Click "Add Authorized User"
4. You will be navigated to the below screen. Please enter in the user id that is provided by your onboarding team. Usually this user id will be numeral_YOUR_COMPANY_NAME
5. Finally, fill out the required information in the below screenshot!
Our team will now have access to your account and are excited to start filing for you in the state of Rhode Island. Happy filing!