If the Nurture Assistant does not analyse the students work for you, it could be a simple issue such as the assistant not providing a response. To solve this, first try this :
Close the students review page to go back tot eh assessment page.
Re-open the student by clicking on ‘Review’
Send a message to the Nurture Assistant such as ‘Analyse the students work’ and this will prompt a response from the Assistant when it seems to have not responded.
In most cases, this will get the assistant to analyse the students work and it will be resolved.
If the assistant still does not analyse the students work, try this :
Download the students work and reupload it as the teacher. You can find out how to do this in this article here.
Send a message to the Nurture Assistant, asking it to ‘Analyse the new attachments I have just uploaded on behalf of the student’
This should fix the issue of the Nurture Assistant not analysing a students work.
If this still does not work, please contact us to troubleshoot further.
⚠️ Note
The Nurture Assistant may not analyse students work at all if the file type is not supported when it is a typed piece of work or it may not analyse it if the photos are blurry or the handwriting is illegible when it is a handwritten piece of work.
If the Nurture Assistant is not able to read the students submission it does not provide analysis in case it provides inaccurate feedback.
In this scenario you must manually correct the students work or else obtain clearer images for the Nurture Assistant to process.