Skip to main content
All CollectionsNurture Troubleshooting
My student tried uploading their work as a Microsoft Word document but it would not let them.
My student tried uploading their work as a Microsoft Word document but it would not let them.

Nurture does not support word documents (.DOC) created on MS Word 2003 or earlier.

Darragh Lynch avatar
Written by Darragh Lynch
Updated over 2 months ago

If you or your students try to upload work or a curriculum document as a word document and Nurture wont let you, check the file type / extension.

Nurture does not allow .DOC files to be uploaded because the Nurture Assistant cannot read these files. Typically .DOC files are the file type that is created from Microsoft Word 2003 or earlier versions.

Since Microsoft Word 2007 onwards, word documents are saved as .DOCX file types / extensions. These are supported on Nurture.

If you need to upload a .DOC file, first convert it to .DOCX using a tool like www.cloudconvert.com and then upload it to Nurture.

Did this answer your question?