Nutrium is a web-based software that stores all in the info in the cloud and runs on a subscription model.
In order to adapt Nutrium to different stages of nutrition businesses, we offer 4 subscription plans in total, with all features included.
Subscription duration (monthly or annual) - longer commitments offer a special price;
The number of active clients per month (10 active clients per month or unlimited) - choose the client limit suitable to your volume of appointments per month, upgrade at any time.
What is an active client?
A client is considered active in Nutrium, when their information, measurements, recommendations, and/or meal plan are edited. They stay active during the current month when any of the above is edited.
You can have, for instance, about 30 patients registered on the software and only have 10 active clients throughout each month.
How does Nutrium count active clients?
The count of active clients is done every month and starts at the beginning of the month. In practice, on the first day of every month, your active client number is always 0.
Over the course of the month, as you edit the information of clients, your number of active clients increases and returns to zero on the first day of the following month.
If you change the info on April 4th they will only turn inactive on the first of the following month.
Using a more concrete example: let's say you have the 10 active clients plan and you subscribed on the 5th of May. Until the 31st of May, you can register as many clients as you want, but only activate until 10. Then, on the 1st of June, your active clients will become inactive and you will be able to activate 10 more (be it the same clients or others).
If you don't activate all clients on your package a certain month, this number will not add to the number of active clients for the following month.
How do you change the number of active clients of your subscription?
At any time, you can increase (or decrease) the number of active clients of your subscription. You just have to access the Manage subscription tab on the software and upgrade it.
You will be billed the difference between the upgrade package and your current one. The subscription period cannot be changed before its due date.
Please note that your subscription's renewal date may not be the same as your active clients' date (which is always the end of the current month).
For instance, if, on April 15th, you have subscribed to a monthly plan with a limit of 10 clients per month, you will notice that the number of active clients will return to 0 in the middle of your subscription (May 1st). In case that you need to upgrade the limit of clients after Abril 15th, you will be billed the difference between both packages until the day of your subscription renewal (May 15th) and the following months will be billed with the new subscription package pricing.