Teaching with Obby

Teacher Community Guidelines

The good stuff | The naughty stuff | When we have to step in

Written by Katie Lamarra
Updated over a week ago

Can I add other users/tutors to my dashboard?

Learn how to add and manage tutors and users

Written by Chris Waters
Updated over a week ago

Obby & Baluu

What is Baluu and how does it affect me?

Written by Jenny Batting
Updated over a week ago

*Black Friday 2022 - For Teachers*

Everything you need to know to make the most of Black Friday 2022 on Obby!

Written by Tom Batting
Updated over a week ago

How do I add a class on Obby?

Follow the steps in this article to learn how to add your class in your Obby dashboard.

Written by Chris Waters
Updated over a week ago

How do I edit my classes?

Find out about the area where you can edit every aspect of your classes, dates & prices

Written by Chris Waters
Updated over a week ago

*COVID-19 LATEST TEACHER GUIDANCE*

see here for Obby's latest guidance for dealing with the ongoing COVID Pandemic

Written by Chris Waters
Updated over a week ago

COVID and my Customers

What's Obby's advice on how to handle certain COVID related issues?

Written by Jenny Batting
Updated over a week ago

How to declare my class as Covid Secure on Obby

Find out the steps you need to take to make your class Covid Secure and declare that to Obby.

Written by Tom Batting
Updated over a week ago

How can I change an in-person class to take place online instead?

I want my students to be able to attend the in-person class they've booked over live video without rescheduling or cancelling their class.

Written by Jenny Batting
Updated over a week ago

What is the teacher referral scheme?

Enjoying Obby? Tell one of your friends about us, and get you both £100!

Written by Chris Waters
Updated over a week ago

Am I eligible to be an Obby Teacher?

Find out who can teach classes on Obby.

Written by Tom Batting
Updated over a week ago

How do I join Obby as a Teacher?

Find out how to join the largest teaching community in the UK!

Written by Katie Lamarra
Updated over a week ago

Do I have to use Zoom for my online classes?

Find out about which video conferencing platforms you can use to teach your classes

Written by Chris Waters
Updated over a week ago

I want to start teaching online classes

Want to learn how to join the virtual revolution?

Written by Jenny Batting
Updated over a week ago

I'm teaching my first online Obby class on Zoom - how do I prepare?

Be ready and prepared to run your live, online class.

Written by Jenny Batting
Updated over a week ago

How do I set up Zoom for my online Classes?

How do students receive the meeting link, ID and passcode?

Written by Jenny Batting
Updated over a week ago

A Student is having issues joining my Online Class

One of my students is having an issue joining Zoom

Written by Jenny Batting
Updated over a week ago

How to get more bookings for Online Classes

Worried about the number of bookings you're getting for your new online classes?

Written by Jenny Batting
Updated over a week ago

Dos and Don'ts for Teaching Online

Get to grips with the basics of virtual teaching.

Written by Jenny Batting
Updated over a week ago

Technical Tips for using Zoom

Get to grips with Zoom and all it's tools in order to teach better Online Classes

Written by Jenny Batting
Updated over a week ago

Technical Accessory Recommendations

Looking to up your game teaching on Zoom? These accessories might help!

Written by Jenny Batting
Updated over a week ago

Recording Online Classes

Am I allowed to record my classes on Zoom?

Written by Jenny Batting
Updated over a week ago

Can I sell products on Obby?

Find out all the information you need to know about selling products through Obby.

Written by Tom Batting
Updated over a week ago

Logging into your Obby Dashboard

A quick guide to help you login to your Obby Dashboard for the first time.

Written by Katie Lamarra
Updated over a week ago

Completing Your Profile & Getting Started!

Find out how to fill out your profile, and complete our quickstart guide, to get yourself ready to take your first booking!

Written by Tom Batting
Updated over a week ago

Stripe Connect

Connect to Obby's Stripe account and get paid faster.

Written by Jenny Batting
Updated over a week ago

How to create the perfect Obby class

Top tips for driving the most bookings!

Written by Katie Lamarra
Updated over a week ago

How do I add a new Obby class?

All the tips and tricks you need to add a new class using your Obby Dashboard

Written by Katie Lamarra
Updated over a week ago

Can I save my class as a Draft?

I'm not ready to publish my class yet, but want to save what I've done so far

Written by Jenny Batting
Updated over a week ago

What should my Class Title, Type and Category be?

Find out what to call your class, what type is your class is and what category it fits in.

Written by Tom Batting
Updated over a week ago

What should I write in my class description?

Find templates for the different sections when writing your first Obby class.

Written by Tom Batting
Updated over a week ago

How do I set a minimum age for my class?

Adding a new class or updating an existing class? Make sure you set the minimum age.

Written by Katie Lamarra
Updated over a week ago

What photos shall I add to my Obby class and profile?

Find out about what images you need to add to your first Obby class.

Written by Tom Batting
Updated over a week ago

Obby Image Guidelines

What images do you need to upload your classes onto Obby

Written by Katie Lamarra
Updated over a week ago

What are Ticket Types and how do I add them to my classes?

I would like to offer staggered pricing for the same class with different ticket types

Written by Jenny Batting
Updated over a week ago

How do I add dates & times to an in-person class?

Find out how to add dates and times for the first time or remind yourself of the process.

Written by Tom Batting
Updated over a week ago

How do I add dates & times to an online class?

Find out how to add dates and times for the first time or remind yourself of the process.

Written by Jenny Batting
Updated over a week ago

What are Pre-class and Post-class notes (auto email reminders)?

Learn how to fill out your pre-class and post-class notes to make sure your customers are well informed.

Written by Katie Lamarra
Updated over a week ago

How do I add dates for my course if there is break or if the course doesn't run every week?

Are you teaching a course that runs for a few weeks, but need to skip a week or two for a holiday?

Written by Katie Lamarra
Updated over a week ago

What are Private tickets (Flexitime) and how do I add them?

Obby allows very flexible scheduling with our 'private tickets' feature. Make sure you have one for all your classes to increase bookings!

Written by Katie Lamarra
Updated over a week ago

Private Ticket Guide for Online Classes

Want to add a Private Ticket to your live online class? Here's how.

Written by Jenny Batting
Updated over a week ago

What is a Bundle Booking?

Earn more from your customers.

Written by Katie Lamarra
Updated over a week ago

How does the Waiting List feature work?

Here's an introduction to the waiting list feature found on both the Timetable and All Classes section of your dashboard.

Written by Chris Waters
Updated over a week ago

How do I add a new date for my class?

Learn how to add new dates to a listing you've already made

Written by Chris Waters
Updated over a week ago

How do I add a new class location?

Great, another location! Make sure you add it correctly using our guideline below.

Written by Katie Lamarra
Updated over a week ago

How to manually update your attendee numbers

When you get bookings directly, you need to update the number of spots available on your Obby classes too!

Written by Katie Lamarra
Updated over a week ago

How do I change the price of my class?

I have changed the price of my classes, how can I amend this for my listing?

Written by Katie Lamarra
Updated over a week ago

What do I do if one of my classes is full?

Its always great to know classes are filling up, marking your class as full is very easy when using your Obby dashboard.

Written by Katie Lamarra
Updated over a week ago

Can I contact my customers?

How to email your students to keep your customers happy and prepared for your class.

Written by Tom Batting
Updated over a week ago

Can I see my monthly income?

View you monthly sales and number of bookings from your dashboard.

Written by Katie Lamarra
Updated over a week ago

How do I cancel a class?

Cancelling classes is never fun, but sometimes you have to.

Written by Katie Lamarra
Updated over a week ago

I have cancelled a class - now what?

What happens now? How do I know if the customer wants a reschedule or a refund?

Written by Katie Lamarra
Updated over a week ago

How can I delete a date for my class?

Delete a date from a class in a few easy steps

Written by Katie Lamarra
Updated over a week ago

I'm changing my venue space

Moving to a new location? Make sure you have followed these easy steps to update your account!

Written by Katie Lamarra
Updated over a week ago

Integrating your Obby timetable with your calendar

Find out everything you need to know when integrating your calendar

Written by Tom Batting
Updated over a week ago

How to use the Timetable

How can I view and manage my upcoming classes?

Written by Jenny Batting
Updated over a week ago

How can I see who is booked on each class?

How can I manage students and see who is booked on a date?

Written by Jenny Batting
Updated over a week ago

How can I view my Guestlists and check attendance?

I want to view the full list of names attending and check them in.

Written by Jenny Batting
Updated over a week ago

What happens when I get a booking?

You are notified instantly when you get a booking and you just need to confirm receipt of the notification.

Written by Jenny Batting
Updated over a week ago

I need to change the time / location of my class - how do I inform my customers?

Any changes to the date, time or location of the class needs to be managed as quickly as possible.

Written by Katie Lamarra
Updated over a week ago

A customer has made a Private Ticket (Flexitime) booking with me - what do I do now?

Private Ticket classes can be requested by the customer at a date and time that suits them, for either a private or group booking.

Written by Jenny Batting
Updated over a week ago

What is a CRM and how can I use it to manage my customers?

Learn to use the Customer Relationship Manager tool on Obby.

Written by Jenny Batting
Updated over a week ago

Can I contact my customers?

Making sure customers are kept up to date with any changes is very important, that is why we have an easy-to-use system.

Written by Katie Lamarra
Updated over a week ago

Rescheduling Bookings

How do I reschedule a customer? What happens when a customer reschedules their booking? How does this affect when I get paid?

Written by Katie Lamarra
Updated over a week ago

Cancelling Bookings

How do I cancel a customer? What happens when a customer cancels their booking? How does this affect when I get paid?

Written by Jenny Batting
Updated over a week ago

Can I resend any auto-emails to my customers?

Resend automated emails like booking confirmations, reminders and review requests to your customers.

Written by Jenny Batting
Updated over a week ago

Edit your Customer's details in the Dashboard

How to edit buyer details, including name, email address and phone number

Written by Jenny Batting
Updated over a week ago

How to Remove a Guest from a Booking

A group of 3 are becoming 2, here's how you can manage that

Written by Jenny Batting
Updated over a week ago

Adding Notes to a Booking

How to add notes and additional information to a booking in your Dashboard

Written by Jenny Batting
Updated over a week ago

A customer left me a bad review, what can I do about it?

It's very rare that a customer leaves a bad review, but here is what to do when that happens.

Written by Jenny Batting
Updated over a week ago

Remove a Review from your Widget

If you're not happy with a customer review, you can remove this from your widget at any time.

Written by Jenny Batting
Updated over a week ago

How can I cancel my classes in bulk?

I need to quickly cancel a number of my upcoming classes.

Written by Jenny Batting
Updated over a week ago

How do I get featured in an Obby 'What's New' email?

Once a week, we send an update email round to Obby customers featuring classes and teachers. Find out how to get your class in the email.

Written by Tom Batting
Updated over a week ago

How do I get my class featured on the homepage?

Obby has a number of classes featured on the homepage, here is how to increase your chances of getting on there.

Written by Tom Batting
Updated over a week ago

Is Obby GDPR compliant?

Read up on GDPR basics and how we treats our customers and their data with care and respect.

Written by Tom Batting
Updated over a week ago

When do I get paid for my class?

Getting your money is super important, so never worry about asking us anything to do with your account.

Written by Tom Batting
Updated over a week ago

Why can't I get paid instantly?

We hold onto customer and teacher funds to protect everyone!

Written by Tom Batting
Updated over a week ago

Can a review be removed from the website?

The Obby Review Policy

Written by Katie Lamarra
Updated over a week ago

Short Description Template

A foolproof template for if you are struggling to write your short description.

Written by Tom Batting
Updated over a week ago

Class Description Template

An easy to follow template to writing the perfect class description.

Written by Tom Batting
Updated over a week ago

Any Other Instructions Template

An easy to follow template for what to write in the Any Other Instructions section.

Written by Tom Batting
Updated over a week ago

Fun Fact Template

An easy to follow guide for how to write the perfect fun fact and why it's important to have one.

Written by Tom Batting
Updated over a week ago