Quick Guide to Obby

Wanting to book or already done so? Let us help you :)

Jenny Batting avatar Katie Lamarra avatar Max Kufner avatar +1
28 articles in this collection
Written by Jenny Batting, Katie Lamarra, Max Kufner and 1 other
I have booked already but have a question.

I have booked a class but not had a confirmation email, what do I do?

Where is my confirmation email?
Katie Lamarra avatar
Written by Katie Lamarra
Updated over a week ago

I am still waiting for confirmation about a Flexitime booking.

I booked a Flexitime class but have not heard back and it is more than 48hrs, shouldn’t I have heard by now?
Katie Lamarra avatar
Written by Katie Lamarra
Updated over a week ago

Where is my gift card?

I have bought a gift card but have not received it yet.
Katie Lamarra avatar
Written by Katie Lamarra
Updated over a week ago

The Obby Rewards Club

Learn how to earn with Obby Rewards!
Tom Batting avatar
Written by Tom Batting
Updated over a week ago

I need to reschedule my booking

I can't make the date or time of my class anymore!
Jenny Batting avatar
Written by Jenny Batting
Updated over a week ago

I have booked onto a class and want to bring a friend - how do I invite them?

Can I add another guest to my booking?
Max Kufner avatar
Written by Max Kufner
Updated over a week ago

I love sharing experiences on social media, should I be using a particular hashtag?

How do I tag Obby on social media?
Tom Batting avatar
Written by Tom Batting
Updated over a week ago

I am trying to plan my journey, how do I know where to go?

What station is the closest? Is there parking?
Jenny Batting avatar
Written by Jenny Batting
Updated over a week ago

I am running late and can't find my venue

I need to speak to the teacher on my way to the class.
Jenny Batting avatar
Written by Jenny Batting
Updated over a week ago

I had a problem on my class - how do I let you know?

The experience was not what I expected.
Jenny Batting avatar
Written by Jenny Batting
Updated over a week ago

I need to cancel my booking and would like a refund

I can't attend the class, and would like my money back!
Jenny Batting avatar
Written by Jenny Batting
Updated over a week ago

How can I find out when my pottery pieces are ready?

I've attended a pottery workshop and haven't heard from the teacher about my fired and glazed pieces.
Jenny Batting avatar
Written by Jenny Batting
Updated over a week ago