There is no “expiration date,” rather your deposit-free service remains active until your property manager has confirmed and processed your move-out.
After you’ve moved out, your property manager is responsible for inspecting your rental, entering any charges, and closing your Obligo record. It may take some time for this process to be completed - typically less than 30 days. Obligo does not charge any renewal service fees until 30 days after your initial lease term has ended.
Once your Obligo record has been closed, you’ll receive an email confirmation and your service will automatically end.
If you’ve already moved out, you can reach out to your landlord or property manager to close your Obligo account - view your property manager’s contact details at tenant.myobligo.com.
If you have been charged any renewal service fees in error due to a delay in your property manager closing your Obligo record, please contact email@example.com and we will promptly issue a refund.