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How to set up the onboarding carousel at the start of the ordering process ?

  1. Access the back-office

    • Log in to your establishment's back-office

    • Click on the cogwheel (Settings) in the left menu

  2. Access the point of sale

    • Click on Points of Sale

    • Select the relevant Point of Sale

      Note : the onboarding carousel should only be added for "Click & Collect" and "Order & Pay at Table" environments, as it cannot be visible on kiosks !

  3. Access the onboarding content

    • Scroll all the way down to the bottom of the settings

    • Open the Onboarding Content tile

    • Click on Validate


You can add visuals displayed to the customer upon entry:

  • Add 1, 2 or 3 screens (carousel)

  • Possible contents:

    • Upcoming events

    • Product highlight (e.g. new drink)

    • Customer journey explanation

  • Important note: If one of the 3 content fields on a page is left empty, it will not be displayed.

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