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How to configure Apple Wallet and Google Wallet passes ?

When a customer creates their loyalty account or receives a prepaid card, they can add their card directly to their phone's wallet. The benefits: quick access without searching for their card, automatic points update, and less risk of loss.


Step 1 : Access the configuration

  1. In the left menu, click on Company

  2. Scroll down to the Pass configuration section.


Step 2 : Configure the pass design

Fill in the following fields :

Field

Description

Background colour

Main background colour of the pass

Title colour

Colour of the titles displayed on the pass (e.g.: "Loyalty card", "Points")

Subtitle colour

Colour of subtitles and secondary information

Image

Visual banner of the pass (PNG/JPG)

Text on the back of the pass

Text displayed on the back of the pass (terms, legal notices, useful links…)

Apple pass icon

Icon displayed in Apple's Wallet app (PNG/JPG)

Click on Save to confirm.


Step 3 : Create the Google Class

If you do not yet have a Google Class (required for Google Wallet) :

  1. Click on Save

  2. Click on Create Google Class


Step 4 : Test the result

  1. Go to your point of sale link from your mobile

  2. Log in to a loyalty account

  3. Add the pass to your wallet to check the rendering


Step 5: Update the passes

After any design modification, click on Update Apple and Google Wallet to force the update across all your customers' phones, without waiting for the next automatic notification.

Only passes actually installed on phones are targeted. Each send is counted for billing purposes.

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