You can suspend order-taking at any time from the P.Point, by channel or on your kiosks. Useful in case of a rush, out-of-stock situation, or end of service.
Click on the menu (the 3 lines at the top right of the screen).
A window opens with a toggle for each channel:
In-store ordering
Click & Collect ordering
Delivery ordering
Switch the toggle to disabled to instantly suspend the relevant channel. Switch it back to enabled to reopen order-taking.
Suspend order-taking on kiosks — Kiosks tab (in case of emergency)
Go to the Kiosks tab
Click on the kiosk you wish to disable
Choose the downtime duration
Click on the kiosk again to reactivate order-taking
In summary
Menu (3 lines) → suspend in-store, Click & Collect or delivery ordering via the toggles
Kiosks tab → pause ordering on a kiosk (in case of emergency)
To reopen, simply switch the toggle back or click on the kiosk again