The Pipedrive integration allows you to connect directly with your CRM system. That way, you can import and export prospects with all company information and relevant contact details from and into your Pipedrive system, run's segmentation and receive recommendations for your sales reps. 🙌

1. To get started, navigate to the Settings page and click on Settings again for the Pipedrive integration

2. Click on 'Install now'. You’ll be presented with Pipedrive's permission form. To export prospects into and from your Pipedrive system, as well as analyze your data for the segmentation, the integration will need to have full access to your CRM.

3. Map the fields of the Companies in your Pipedrive to make sure that will parse the data into the correct fields. Most fields will be pre-mapped based on their names. The fields on the left are from, the fields on the right are from your Pipedrive. If you don't select a property in your Pipedrive account, the field will be ignored.

If you wish to create a new property for the field, you can do so in this process too. In that case, select 'Create custom property':

Whenever you export a company from to Pipedrive, it will get a label to reflect this automatically. If you wish to assign a default value in your Pipedrive companies on top of that, you can do so. Scroll to the bottom of the page to 'Default export value', and click '+ Add another'. On the left side, you enter a standard value of your choice (e.g. ''). On the right side, you select which property you wish to add this value to.

4. In the next step, perform the very same actions for the Contacts in your Pipedrive. You know the drill!

5. Next up, is the page where you map your sales funnel. In order for to properly segment your CRM, this step is important.

Most Pipedrive users just change the deal status to 'Won' or 'Lost' - if that's the case for you too, please skip this step and leave the stages unselected!

If, however, you always move all deals that should be considered 'Won' or 'Lost' to a particular stage, please map these stages on this page.

6. Next, choose if you want to automatically create a deal for each export you do. By default, this is switched on.

Note that if this option is switched on, will always create a deal, regardless if there was already a deal open in your pipeline (unlike when you export a company, where makes sure not to create duplicates).

If you wish to keep it switched on, make sure to select the correct pipeline and pipeline stage you wish to place the exported deals in. Also, choose the appropriate default name for the deal. This is, by default, '[company_name] deal', which will be replaced upon exporting with 'Acme Inc. deal' e.g.

7. Last but not least is 'User matching'. Make sure that the user (left) is paired up with the right Pipedrive user (right). The user matching has an influence on the assignment of deals, companies, and contacts upon exporting from, segmentation, and recommendation cards.

Congratulations! Your integration is ready to go 🎉

Run into any issues? Hit us up on live chat or send us an email on any time.

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