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How to Make an Online Payment
How to Make an Online Payment

This article outlines how to make an online payment via the Customer Payment Portal

Updated over a week ago

Thanks for being a customer! We have two ways to make online payments 24/7, our portal or one time online payments.

For our portal:
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1. Navigate to portal.octane.co/login. If you haven't registered yet for the online portal, please go to portal.octane.co/register.

2. Once logged into the portal, you will see your loans listed, you can then click 'Make a Payment' and follow the steps to make a payment. The portal is advantageous because you can select regular, payoff, principal only, or fee only payments. All 4 of these options are only available via this channel.

For the one time online payments:

1. Navigate to this link

2. Verify yourself with account number and zip code

3. Once verified, follow the steps to make a payment


If this does not provide the information you need, please chat with one of our associates, email customerservice@roadrunnerfinancial.com, or call (833) 288-1367 during operating hours of:

Mon – Thurs: 8AM – 6PM CST
Fri: 8AM – 5PM CST

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