Thanks for being a customer! We accept all methods of payment for a payoff (online, phone, mail). For the fastest release of the title/lien please mail a cashier's check as other methods can result in a 30-day delay of title release.
To access your payoff amount:
Online: Visit our payments portal at portal.octane.co. Navigate to the loan details section of your loan to view the payoff amount.
To payoff your loan:
Online: Pay online by visiting our payments portal at portal.octane.co/login. The maximum card payment at our online portal is $3k so you must use a bank account if your payoff is greater.
By Mail: Pay with check or money order by printing your account number on the front of the document and mailing it to the Roadrunner address listed below:
Roadrunner Account Services
P.O. Box 6506
Carol Stream, IL 60197
By Mail Overnight: If you need to mail in your payoff overnight, pay with check or money order by printing your account number on the front of the document and mailing it to the Roadrunner address listed below:
Roadrunner Account Services
4851 Regent Blvd, Suite 100
Irving, TX 75063
By Phone:
Make a payment 24/7 by calling (833) 702-0076 and using our automated system
Speak with a representative by calling (833) 288-1367 during operating hours of:
Mon – Thurs: 8AM – 6PM CST
Fri: 8AM – 5PM CST
If this does not provide the information you need, please chat with one of our associates, email customerservice@roadrunnerfinancial.com, or call (833) 288-1367 during operating hours of:
Mon – Fri: 8AM – 5PM CST