Thanks for being a customer! We accept all methods of payment for a payoff (online, phone, mail). For the fastest release of the title/lien please mail a cashier's check as other methods can result in a 30-day delay of title release.
To access your payoff amount:
Online: Visit our payments portal at portal.octane.co. Navigate to the loan details section of your loan to view the payoff amount.
Chat: Chat with one of our representatives to get your payoff amount during operating hours of:
Mon – Fri: 8AM – 5PM CST
Phone: Speak with a Representative by calling (833) 288-1367 during operating hours of:
Mon – Thurs: 8AM – 6PM CST
Fri: 8AM – 5PM CST
If this does not provide the information you need, please chat with one of our associates, email customerservice@roadrunnerfinancial.com, or call (833) 288-1367 during operating hours of:
Mon – Fri: 8AM – 5PM CST