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How to get your Payoff Amount

This article outlines how to get your Payoff Amount on your Roadrunner Financial account.

Updated over 9 months ago

Thanks for being a customer! We accept all methods of payment for a payoff (online, phone, mail). For the fastest release of the title/lien please mail a cashier's check as other methods can result in a 30-day delay of title release.

To access your payoff amount:

  • Online: Visit our payments portal at portal.octane.co. Navigate to the loan details section of your loan to view the payoff amount.

  • Chat: Chat with one of our representatives to get your payoff amount during operating hours of:

    Mon – Fri: 8AM – 5PM CST

  • Phone: Speak with a Representative by calling (833) 288-1367 during operating hours of:

    Mon – Thurs: 8AM – 6PM CST
    Fri: 8AM – 5PM CST


If this does not provide the information you need, please chat with one of our associates, email customerservice@roadrunnerfinancial.com, or call (833) 288-1367 during operating hours of:

Mon – Fri: 8AM – 5PM CST

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