All Collections
Roadrunner Account Services
How to get your Payoff Amount
How to get your Payoff Amount

This article outlines how to get your Payoff Amount on your Roadrunner Financial account.

Updated over a week ago

Thanks for being a customer! We accept all methods of payment for a payoff (online, phone, mail). For the fastest release of the title/lien please mail a cashier's check as other methods can result in a 30-day delay of title release.

To access your payoff amount:

  • Online: Visit our payments portal at portal.octane.co. Navigate to the loan details section of your loan to view the payoff amount.

  • Chat: Chat with one of our representatives to get your payoff amount during operating hours of:

    Mon – Thurs: 8AM – 6PM CST
    Fri: 8AM – 5PM CST

  • Phone: Speak with a Representative by calling (833) 288-1367 during operating hours of:

    Mon – Thurs: 8AM – 6PM CST
    Fri: 8AM – 5PM CST


If this does not provide the information you need, please chat with one of our associates, email customerservice@roadrunnerfinancial.com, or call (833) 288-1367 during operating hours of:

Mon – Thurs: 8AM – 6PM CST
Fri: 8AM – 5PM CST

Did this answer your question?