To apply for a hardship extension, please visit this page and click 'Submit Extension Request'. This will redirect you to this digital form, which you will fill out with the details of your request. Once completed, Roadrunner will review your request in 1-3 business days and contact you whether your request has been approved or declined.

If this does not provide the information you need, please chat with one of our associates, email customerservice@roadrunnerfinancial.com, or call (833) 288-1367 during operating hours of:

Mon – Thurs: 8AM – 6PM CST
Fri: 8AM – 5PM CST