To apply for a hardship extension, visit portal.octane.co and navigate to "Manage Loans". Click the "Request Extension" button and complete all the required details for your request. Once you've submitted the form, a real-time decision will be displayed, which will inform you whether or not the extension was approved or declined.

If this does not provide the information you need, please chat with one of our associates, email customerservice@roadrunnerfinancial.com, or call (833) 288-1367 during operating hours of:

Mon – Fri: 8AM – 5PM CST