OctoEverywhere's Bambu Connect allows any Bambu Lab 3D printer to access all of the powerful cloud 3D printing tools OctoEverywhere offers.
Sometimes, things don't quite work as we expected them to. In that case, sending a debug log to our support team is really helpful! Here's how:
Enable Debug Logging
SSH into the device running Bambu Connect
Enter the plugin storage folder using the following command.
cd ~/.octoeverywhere-bambu
Use your favorite text editor to edit the config, like the following command:
nano octoeverywhere.conf
Find the following line in the config
log_level = INFO
Edit the line to be:
log_level = DEBUG
Delete the Current Log File
Run this command to delete the current log file(s):
rm -fr ~/.octoeverywhere-bambu/logs/*
Restart the Plugin
With debug logging enabled, restart the plugin to gather some logs. Run the following command.
sudo systemctl restart octoeverywhere-bambu
Alternatively, you can restart the entire device.
Reproduce the issue
Let the plugin run for a few minutes and try to reproduce the issue.
If possible, reproduce the issue a few times.
Get the Logs
Download or copy the log file to your computer. You can find the log file here:
~/.octoeverywhere-bambu/logs/octoeverywhere.log
Send the log file to our support team, and we will help you with your issue ASAP!
Be sure to disable DEBUG logging by doing step #1 again but setting the logging level to INFO.