Brand Help Center US - IT - ES - DE

These articles will help your brand to manage easily its Octoly store(s) and reach a great success! 👌

Lea d'Octoly avatar
65 articles in this collection
Written by Lea d'Octoly
Create a product

What is a product on Octoly?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

How do I create a new product?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

Why is it important to fill in the product link when I create a product on Octoly?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What is the product public price?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What is the product type?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What is the UPC (or EAN) code?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What is a product variant?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What is a bundle and how does it work?

Offer multiple products in one campaign
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

How do I manage product inventory?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

How do I refill product stock?

Add stock to an existing product
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What are my shipment options and how much does it cost?

Logistic options when using Octoly as a brand
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What does "In transit" represent?

Explanation on the stock status on Octoly
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What does "In stock" represent?

Explanation on the stock status on Octoly
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What does "Available" stock represent?

Explanation on the stock status on Octoly
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What does "Total" stock represent?

Explanation on the stock status on Octoly
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago
Launch a campaign

What is a campaign on Octoly?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

How do I create a campaign?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What is a campaign description?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

Why is it important to fill in my brand hashtags and social handles?

We track your hashtags and brand mentions
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

Why is it important to add brand suggestions to my campaign?

Your brand guidelines will help influencers to make their review
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

Are the brand suggestions for influencers enforced?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

Is it possible to launch several campaigns with the same product?

One product for multiple campaigns
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

Is it possible to offer several products in the same campaign?

Create a bundled product
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What is the difference between campaign description and product description?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

How do promo codes work?

Add a promo code to your campaign so that influencers can share it!
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

How do personalized promo codes work?

Send personalized promo codes to your influencers
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

How do I define the influencer audience of my campaigns?

Target influencers for your campaigns
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

How do I create a customized influencer list?

Target influencers via customized lists
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

What does "Copy configuration from..." mean?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

How do I schedule a campaign?

Open and close campaigns automatically
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

Who can view my campaign once it's published?

Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago

How do I keep track of my campaigns?

See all your campaigns from your dashboard
Lea d'Octoly avatar
Written by Lea d'Octoly
Updated over a week ago