On Octoly, your order goes through an exciting journey!

When you find the product you can’t wait to try, you order it. The status of your request is “Approved”. 

The brand or the Octoly team will process your order and ship it to you. At this point, your order status will change from "Approved” to "Processing" (because we are preparing your package) and then to "Shipped" (meaning the goodies will arrive very soon!). 

Once you have received your order, we are notified and your order is considered as "Received". From the moment you receive the product, you have 14 days to try the product and create an honest and authentic review and post it on Octoly. 

Once you post your review on Octoly, your order will be considered as "Reviewed" and your credit will be given back for you to order something new! Super simple. Happy shopping! 

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