Consumer Help Center US
All the questions you asked yourself about Octoly
By Lea and 2 others3 authors42 articles
What is Octoly?
How does Octoly work?
What is an Octoly credit and how does it work?
What are the requirements to join?
How do I sign up?
Why should I connect my Instagram or YouTube account?
What happens after I connect my social channels?
How do I change my shipping address in Octoly?
How do I change my language in Octoly?
How do I change my name in Octoly?
How do I change my email address?
How do I change my password? What do I do if I forgot my password?
Which countries does Octoly ship to currently?
How do I verify my phone number?
Octoly Golden Rules Text Review Campaigns
How do I order a product?
What is a review?
How do I post a text review?
How do I post a text review from my Android device?
How to take a screenshot (Desktop or Tablet)
What happens after I order my product?
How long do I have to submit my review?
What’s an expired order?
What should I do if I don’t like the product?
Can I sell and/or give away my Octoly products?
What is the FTC?
Should I disclose that I received a product for free?
How do I disclose properly?
What happens if I don’t disclose I got products for free from a brand?
What is Octoly’s compliance monitoring tool?
The compliance monitoring tool says my asset is not compliant with Octoly transparency rules. What should I do?
What are the recommended disclosure terms I can use in my review?
I have inserted the recommended disclosure terms but my review is still blocked. Why?