Go to Skeepers
All Collections
Consumer Help Center US
Consumer Help Center US
All the questions you asked yourself about Octoly
T
A
42 articles in this collection
Written by
Lea d'Octoly,
Team Skeepers,
and
Anne-Sophie Bielawski
Get started on Octoly
What is Octoly?
Get exclusive access to free products
Written by
Lea d'Octoly
Updated over a week ago
How does Octoly work?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
What is an Octoly credit and how does it work?
Written by
Lea d'Octoly
Updated over a week ago
What are the requirements to join?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
How do I sign up?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
Why should I connect my Instagram or YouTube account?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
What happens after I connect my social channels?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
How do I change my shipping address in Octoly?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
How do I change my language in Octoly?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
How do I change my name in Octoly?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
How do I change my email address?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
How do I change my password? What do I do if I forgot my password?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
Which countries does Octoly ship to currently?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
How do I verify my phone number?
T
Written by
Team Skeepers
Updated over a week ago
How do I use Octoly?
Octoly Golden Rules Text Review Campaigns
Written by
Lea d'Octoly
Updated over a week ago
How do I order a product?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
What is a review?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
How do I post a text review?
T
Written by
Team Skeepers
Updated over a week ago
How do I post a text review from my Android device?
T
Written by
Team Skeepers
Updated over a week ago
How to take a screenshot (Desktop or Tablet)
Lost with how to take a screenshot on your computer? Here's how to take a screenshot on your Mac and PC
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
What happens after I order my product?
T
Written by
Team Skeepers
Updated over a week ago
How long do I have to submit my review?
T
Written by
Team Skeepers
Updated over a week ago
What’s an expired order?
T
Written by
Team Skeepers
Updated over a week ago
What should I do if I don’t like the product?
T
Written by
Team Skeepers
Updated over a week ago
Can I sell and/or give away my Octoly products?
T
Written by
Team Skeepers
Updated over a week ago
Compliance
What is the FTC?
T
Written by
Team Skeepers
Updated over a week ago
Should I disclose that I received a product for free?
T
Written by
Team Skeepers
Updated over a week ago
How do I disclose properly?
T
Written by
Team Skeepers
Updated over a week ago
What happens if I don’t disclose I got products for free from a brand?
T
Written by
Team Skeepers
Updated over a week ago
What is Octoly’s compliance monitoring tool?
T
Written by
Team Skeepers
Updated over a week ago
The compliance monitoring tool says my asset is not compliant with Octoly transparency rules. What should I do?
T
Written by
Team Skeepers
Updated over a week ago
What are the recommended disclosure terms I can use in my review?
T
Written by
Team Skeepers
Updated over a week ago
I have inserted the recommended disclosure terms but my review is still blocked. Why?
A
Written by
Anne-Sophie Bielawski
Updated over a week ago
Legal
What is GDPR?
T
Written by
Team Skeepers
Updated over a week ago
What is my Privacy center? Which data are collected and how are they used?
T
Written by
Team Skeepers
Updated over a week ago
How can I collect, delete or have you modify my personal data?
T
Written by
Team Skeepers
Updated over a week ago
How can I delete my account?
T
Written by
Team Skeepers
Updated over a week ago
Logistics
How long does it take for my product to be shipped?
T
Written by
Team Skeepers
Updated over a week ago
What should I do if I have a problem with the product I receive?
T
Written by
Team Skeepers
Updated over a week ago
What to do if I haven’t received my product?
T
Written by
Team Skeepers
Updated over a week ago
How can I post my review when my order status is marked as pending?
T
Written by
Team Skeepers
Updated over a week ago
Can I track my order?
T
Written by
Team Skeepers
Updated over a week ago