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Consumer Help Center US
All the questions you asked yourself about Octoly
ATWhat is Octoly?
How does Octoly work?
What is an Octoly credit and how does it work?
What are the requirements to join?
How do I sign up?
Why should I connect my Instagram or YouTube account?
What happens after I connect my social channels?
How do I change my shipping address in Octoly?
How do I change my language in Octoly?
How do I change my name in Octoly?
How do I change my email address?
How do I change my password? What do I do if I forgot my password?
Which countries does Octoly ship to currently?
How do I verify my phone number?
Octoly Golden Rules Text Review Campaigns
How do I order a product?
What is a review?
How do I post a text review?
How do I post a text review from my Android device?
How to take a screenshot (Desktop or Tablet)
What happens after I order my product?
How long do I have to submit my review?
What’s an expired order?
What should I do if I don’t like the product?
Can I sell and/or give away my Octoly products?
What is the FTC?
Should I disclose that I received a product for free?
How do I disclose properly?
What happens if I don’t disclose I got products for free from a brand?
What is Octoly’s compliance monitoring tool?
The compliance monitoring tool says my asset is not compliant with Octoly transparency rules. What should I do?
What are the recommended disclosure terms I can use in my review?
I have inserted the recommended disclosure terms but my review is still blocked. Why?