What is Octoly?

At Octoly we are helping amazing Influencers (like you!) turn their passion into successful careers!

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How does Octoly work?

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What is an Octoly credit and how does it work?

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How to sign up?

Signing up to Octoly is oh-so-easy!

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What are the requirements to join?

Requirements to join Octoly.

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How to create your Octoly account using Instagram

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How to create your Octoly account with your YouTube channel?

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Can I add more than one social media to my Octoly account?

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How do I know if my account has been accepted? How long does it take?

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Written by Francesca G
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Why was my account not accepted by Octoly?

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How do I change my personal data?

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How do I change my email address?

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How do I change my password? What do I do if I forgot my password?

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Written by Francesca G
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Which social media accounts can I currently use to sign up to Octoly?

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Written by Francesca G
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How can I grow my social following?

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Which countries is Octoly currently shipping to?

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Octoly Golden Rules

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How do I order a product?

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What’s my product path from my order till my review?

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Written by Francesca G
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What is a review?

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How do I post a YouTube review on Octoly?

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How to include the time stamps on my YouTube review?

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How do I post an Instagram review on Octoly?

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How many products can I include in 1 review?

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How long does my review need to be live?

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How long until I have to submit my review?

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What’s an expired order?

An order becomes expired when you didn’t meet your deadline to make your review.

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Written by Francesca G
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What will happen if 2 of my reviews are reported and deleted for the same order?

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Written by Francesca G
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How to be professional with brands?

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Written by Francesca G
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Why has my review been reported by the brand? What should I do now?

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Written by Francesca G
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How do I report an issue with a brand?

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Written by Francesca G
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Top 5 best practices on Octoly

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Written by Francesca G
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Quality is your best business plan!

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Written by Francesca G
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I don’t see the same products as my friend

Each Free Store is unique!

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Written by Francesca G
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Brand has not responded to my request for a long time! What to do?

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Written by Francesca G
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The brands never accept my requests

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Written by Francesca G
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Add an additional review?

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Written by Francesca G
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How can I directly contact the brand?

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What should I do if I don’t like a product?

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Written by Francesca G
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Why has my Octoly account been disabled?

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Written by Francesca G
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Can I sell and/or giveaway my Octoly products?

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Written by Francesca G
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I want to keep my Instagram account as Private, can I do this?

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Written by Francesca G
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What is the FTC?

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Should I disclose that I received a product for free?

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Written by Francesca G
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How to properly disclose?

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Written by Francesca G
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If a brand gave me a product for free and I have no obligation to give a positive opinion on the product (like on Octoly), do I still have to disclose?

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Written by Francesca G
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What happens if I don’t disclose I got products for free from a brand?

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Written by Francesca G
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How to properly disclose for Instagram posts?

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How to properly disclose for Instagram stories?

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How to properly disclose for Youtube videos?

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What is Octoly’s compliance monitoring tool?

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Written by Francesca G
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The compliance monitoring tool says my asset is not compliant with Octoly transparency rules. What should I do?

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Written by Francesca G
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I have inserted the recommended disclosure terms but my review is still blocked. Why?

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Written by Francesca G
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I cannot edit stories. What should I do?

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Written by Francesca G
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What happens if I don’t edit/redo my video/post/story?

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Written by Francesca G
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The brand has asked me not to use Octoly disclosure terms. What should I do?

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Written by Francesca G
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What is GDPR?

Written by Lea d'Octoly
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What is my Privacy Center? Which data are collected and how are they used?

Written by Lea d'Octoly
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How can I collect, delete or make you modify my personal data?

Written by Lea d'Octoly
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How can I delete my account?

Written by Lea d'Octoly
Updated over a week ago

How long does it take for my product to be shipped?

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Written by Francesca G
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What should I do if I have a problem with the product I receive?

Broken, not the right shade, not the right product, etc.

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Written by Francesca G
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What to do if I haven’t received my product?

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Written by Francesca G
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How can I post my review when my order status is marked as pending?

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Written by Francesca G
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Can I track my order?

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What is an Octoly Point?

Octopoints are Octoly’s currency, only used on our platform by creators.

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Written by Francesca G
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How to earn Octoly Points?

Inviting your friends, inviting your favorite brands and posting compliant reviews.

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How can I exchange my Octoly Points?

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When will I receive my gift card?

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How to invite friends?

You can invite your friends to join the #OctolyFamily and earn Octopoints!

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Written by Francesca G
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I’ve invited a friend but never received any OctoPoints?

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Written by Francesca G
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How to invite brands?

You can earn Octopoints by inviting brands to join Octoly!

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Written by Francesca G
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I referred a brand, but never received OctoPoints!

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Written by Francesca G
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What is Octoly Maps?

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Who can create an event on Octoly Maps?

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What kind of events can we create on Octoly Maps?

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How to create an event on Octoly Maps?

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What is a private event?

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Written by Francesca G
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How to edit an event?

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How to moderate events?

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How to know who is coming?

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What to do before the event?

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What to do during the event?

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How to view events on Octoly Maps?

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How to take part to an event?

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How to chat with other creators?

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How do I know if my attendance is validated?

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How to view my past event?

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How do I download the app?

Download our mobile app to shop our Free Store and connect with other influencers anytime, anywhere, 24/7.

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Written by Francesca G
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What do I do if I have any trouble with the app?

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How do I sign out of the app?

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Instagram Stories Reviews

Instagram Stories Review on Octoly

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How can I participate?

Take part in Instagram Stories on Octoly

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How can I add a link to my Instagram Stories?

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Written by Francesca G
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How can I make my Instagram account Pro?

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Which campaigns are opened to Stories?

Can I do a review in Instagram Stories for any product in the Free Store?

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Written by Francesca G
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How would I post my Instagram Story review?

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Written by Francesca G
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Do I need to add the link?

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Written by Francesca G
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How would I upload my review?

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Written by Francesca G
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