Influencer Help Center US

All the questions you asked yourself (or not yet) about Octoly

Lea d'Octoly avatar F
99 articles in this collection
Written by Lea d'Octoly and Francesca G
Get Started on Octoly

What is Octoly?

At Octoly we are helping amazing Influencers (like you!) turn their passion into successful careers!
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Written by Francesca G
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How does Octoly work?

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Written by Francesca G
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What is an Octoly credit and how does it work?

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Written by Francesca G
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How to sign up?

Signing up to Octoly is oh-so-easy!
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Written by Francesca G
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What are the requirements to join?

Requirements to join Octoly.
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Written by Francesca G
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How to create your Octoly account using Instagram

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Written by Francesca G
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How to create your Octoly account with your YouTube channel?

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Written by Francesca G
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Can I add more than one social media to my Octoly account?

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Written by Francesca G
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How do I know if my account has been accepted? How long does it take?

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Written by Francesca G
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Why was my account not accepted by Octoly?

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How do I change my personal data?

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Written by Francesca G
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How do I change my email address?

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How do I change my password? What do I do if I forgot my password?

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Written by Francesca G
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Which social media accounts can I currently use to sign up to Octoly?

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Written by Francesca G
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How can I grow my social following?

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Which countries is Octoly currently shipping to?

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How to use Octoly

Octoly Golden Rules

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Written by Francesca G
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How do I order a product?

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Written by Francesca G
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What’s my product path from my order till my review?

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Written by Francesca G
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What is a review?

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Written by Francesca G
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How do I post a YouTube review on Octoly?

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Written by Francesca G
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How to include the time stamps on my YouTube review?

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Written by Francesca G
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How do I post an Instagram review on Octoly?

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How many products can I include in 1 review?

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Written by Francesca G
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How long does my review need to be live?

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How long until I have to submit my review?

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What’s an expired order?

An order becomes expired when you didn’t meet your deadline to make your review.
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Written by Francesca G
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What will happen if 2 of my reviews are reported and deleted for the same order?

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Written by Francesca G
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How to be professional with brands?

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Written by Francesca G
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Why has my review been reported by the brand? What should I do now?

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Written by Francesca G
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How do I report an issue with a brand?

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Written by Francesca G
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Top 5 best practices on Octoly

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Written by Francesca G
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Quality is your best business plan!

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Written by Francesca G
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I don’t see the same products as my friend

Each Free Store is unique!
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Written by Francesca G
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Brand has not responded to my request for a long time! What to do?

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Written by Francesca G
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The brands never accept my requests

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Add an additional review?

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How can I directly contact the brand?

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What should I do if I don’t like a product?

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Written by Francesca G
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Why has my Octoly account been disabled?

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Can I sell and/or giveaway my Octoly products?

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Written by Francesca G
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I want to keep my Instagram account as Private, can I do this?

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Written by Francesca G
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Compliancy

What is the FTC?

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Written by Francesca G
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Should I disclose that I received a product for free?

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Written by Francesca G
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How to properly disclose?

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Written by Francesca G
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If a brand gave me a product for free and I have no obligation to give a positive opinion on the product (like on Octoly), do I still have to disclose?

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Written by Francesca G
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What happens if I don’t disclose I got products for free from a brand?

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Written by Francesca G
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How to properly disclose for Instagram posts?

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Written by Francesca G
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How to properly disclose for Instagram stories?

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How to properly disclose for Youtube videos?

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Written by Francesca G
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What is Octoly’s compliance monitoring tool?

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Written by Francesca G
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The compliance monitoring tool says my asset is not compliant with Octoly transparency rules. What should I do?

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Written by Francesca G
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I have inserted the recommended disclosure terms but my review is still blocked. Why?

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Written by Francesca G
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I cannot edit stories. What should I do?

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Written by Francesca G
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What happens if I don’t edit/redo my video/post/story?

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Written by Francesca G
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The brand has asked me not to use Octoly disclosure terms. What should I do?

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Written by Francesca G
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