Influencer Help Center US

All the questions you asked yourself (or not yet) about Octoly

Lea d'Octoly avatar F Stephanie avatar
74 articles in this collection
Written by Lea d'Octoly, Francesca G, and Stephanie
Get Started on Octoly

What is Octoly?

At Octoly we are helping amazing Influencers (like you!) turn their passion into successful careers!
F
Written by Francesca G
Updated over a week ago

How does Octoly work?

F
Written by Francesca G
Updated over a week ago

What is an Octoly credit and how does it work?

F
Written by Francesca G
Updated over a week ago

How to sign up?

Signing up to Octoly is oh-so-easy!
F
Written by Francesca G
Updated over a week ago

What are the requirements to join?

Requirements to join Octoly.
F
Written by Francesca G
Updated over a week ago

How to create your Octoly account using Instagram

F
Written by Francesca G
Updated over a week ago

How to create your Octoly account with your YouTube channel?

F
Written by Francesca G
Updated over a week ago

Can I add more than one social media to my Octoly account?

F
Written by Francesca G
Updated over a week ago

How do I know if my account has been accepted? How long does it take?

F
Written by Francesca G
Updated over a week ago

Why was my account not accepted by Octoly?

F
Written by Francesca G
Updated over a week ago

How do I change my personal data?

F
Written by Francesca G
Updated over a week ago

How do I change my email address?

F
Written by Francesca G
Updated over a week ago

How do I change my password? What do I do if I forgot my password?

F
Written by Francesca G
Updated over a week ago

Which social media accounts can I currently use to sign up to Octoly?

F
Written by Francesca G
Updated over a week ago

How can I grow my social following?

F
Written by Francesca G
Updated over a week ago

Which countries is Octoly currently shipping to?

F
Written by Francesca G
Updated over a week ago
How to use Octoly

Octoly Golden Rules

F
Written by Francesca G
Updated over a week ago

How do I order a product?

F
Written by Francesca G
Updated over a week ago

How do I make my Instagram account public?

Stephanie avatar
Written by Stephanie
Updated over a week ago

What’s my product path from my order till my review?

F
Written by Francesca G
Updated over a week ago

What is a review?

F
Written by Francesca G
Updated over a week ago

How do I post a YouTube review on Octoly?

F
Written by Francesca G
Updated over a week ago

How to include the time stamps on my YouTube review?

F
Written by Francesca G
Updated over a week ago

How do I post an Instagram review on Octoly?

F
Written by Francesca G
Updated over a week ago

How do I post my Instagram Story review?

F
Written by Francesca G
Updated over a week ago

How many products can I include in 1 review?

F
Written by Francesca G
Updated over a week ago

How long does my review need to be live?

F
Written by Francesca G
Updated over a week ago

How long until I have to submit my review?

F
Written by Francesca G
Updated over a week ago

What’s an expired order?

An order becomes expired when you didn’t meet your deadline to make your review.
F
Written by Francesca G
Updated over a week ago

What will happen if 2 of my reviews are reported and deleted for the same order?

F
Written by Francesca G
Updated over a week ago

How to be professional with brands?

F
Written by Francesca G
Updated over a week ago

Why has my review been reported by the brand? What should I do now?

F
Written by Francesca G
Updated over a week ago

How do I report an issue with a brand?

F
Written by Francesca G
Updated over a week ago

Top 5 best practices on Octoly

F
Written by Francesca G
Updated over a week ago

Quality is your best business plan!

F
Written by Francesca G
Updated over a week ago

I don’t see the same products as my friend

Each Free Store is unique!
F
Written by Francesca G
Updated over a week ago

Brand has not responded to my request for a long time! What to do?

F
Written by Francesca G
Updated over a week ago

The brands never accept my requests

F
Written by Francesca G
Updated over a week ago

Add an additional review?

F
Written by Francesca G
Updated over a week ago

How can I directly contact the brand?

F
Written by Francesca G
Updated over a week ago

What should I do if I don’t like a product?

F
Written by Francesca G
Updated over a week ago

Why has my Octoly account been disabled?

F
Written by Francesca G
Updated over a week ago

Can I sell and/or giveaway my Octoly products?

F
Written by Francesca G
Updated over a week ago

I want to keep my Instagram account as Private, can I do this?

F
Written by Francesca G
Updated over a week ago
Compliancy

What is the FTC?

F
Written by Francesca G
Updated over a week ago

Should I disclose that I received a product for free?

F
Written by Francesca G
Updated over a week ago

How to properly disclose?

F
Written by Francesca G
Updated over a week ago

If a brand gave me a product for free and I have no obligation to give a positive opinion on the product (like on Octoly), do I still have to disclose?

F
Written by Francesca G
Updated over a week ago

What happens if I don’t disclose I got products for free from a brand?

F
Written by Francesca G
Updated over a week ago

How to properly disclose for Instagram posts?

F
Written by Francesca G
Updated over a week ago

How to properly disclose for Instagram stories?

F
Written by Francesca G
Updated over a week ago

How to properly disclose for Youtube videos?

F
Written by Francesca G
Updated over a week ago

What is Octoly’s compliance monitoring tool?

F
Written by Francesca G
Updated over a week ago

The compliance monitoring tool says my asset is not compliant with Octoly transparency rules. What should I do?

F
Written by Francesca G
Updated over a week ago

I have inserted the recommended disclosure terms but my review is still blocked. Why?

F
Written by Francesca G
Updated over a week ago

I cannot edit stories. What should I do?

F
Written by Francesca G
Updated over a week ago

What happens if I don’t edit/redo my video/post/story?

F
Written by Francesca G
Updated over a week ago

The brand has asked me not to use Octoly disclosure terms. What should I do?

F
Written by Francesca G
Updated over a week ago