Influencer Help Center US

All the questions you asked yourself (or not yet) about Octoly

M Lea d'Octoly avatar
110 articles in this collection
Written by Monica K and Lea d'Octoly
Get Started on Octoly

What is Octoly?

At Octoly we are helping amazing Influencers (like you!) turn their passion into successful careers!
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How does Octoly work?

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What is an Octoly credit and how does it work?

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How to sign up?

Signing up to Octoly is oh-so-easy!
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What are the requirements to join?

Requirements to join Octoly.
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How to create your Octoly account with Instagram?

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How to create your Octoly account with your YouTube channel?

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Can I add more than one social media to my Octoly account?

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How do I know if my account has been accepted? How long does it take?

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Why was my account not accepted by Octoly?

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How to delete your account?

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How do I change my personal data?

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How do I change my email address?

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How do I change my password? What do I do if I forgot my password?

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Which social media accounts can I currently use to sign up to Octoly?

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Which countries is Octoly currently shipping to?

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How can I grow my social following?

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How to use Octoly

Octoly Golden Rules

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How do I order a product?

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What’s my product path from my order till my review?

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What is a review?

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How do I post a YouTube review on Octoly?

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How to include the time stamps on my YouTube review?

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How do I post an Instagram review on Octoly?

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How many products can I include in 1 review?

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How long does my review need to be live?

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How long until I have to submit my review?

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What’s an expired order?

An order becomes expired when you didn’t meet your deadline to make your review.
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What will happen if 2 of my reviews are reported and deleted for the same order?

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How to be professional with brands?

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Why has my review been reported by the brand? What should I do now?

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How do I report an issue with a brand?

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Top 5 best practices on Octoly

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Quality is your best business plan!

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I don’t see the same products as my friend

Each Free Store is unique!
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Brand has not responded to my request for a long time! What to do?

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The brands never accept my requests

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Add an additional review?

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How can I directly contact the brand?

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What should I do if I don’t like a product?

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Why has my Octoly account been disabled?

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Can I sell and/or giveaway my Octoly products?

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I want to keep my Instagram account as Private, can I do this?

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Rewards

Discover Rewards

We offer you the opportunity to earn Octopoints, that you may exchange against Amazon or Sephora gift vouchers!
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What is an Octopoint?

Octopoints are Octoly’s currency, only used on our platform by creators.
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How to earn Octopoints?

Inviting your friends, inviting your favorite brands and posting compliant reviews.
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How can I exchange my Octopoints?

To reward you for all your extraordinary work on the Octoly platform, we offer Octopoints that can be exchanged with vouchers.
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When will I receive my gift card?

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What is the ranking?

The ranking shows your position compared to other Octoly creators, this ranking allows you to earn Octopoints (and gift vouchers!)
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What is the Instagram ranking?

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What is the YouTube ranking?

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How to be part of the ranking?

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Which reviews are eligible for rankings?

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Why aren’t all my reviews part of the ranking?

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How long does a session last?

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What if I publish my review at the end of the month?

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How to invite friends?

You can invite your friends to join the #OctolyFamily and earn Octopoints!
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I’ve invited a friend but never received any OctoPoints?

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How to invite brands?

You can earn Octopoints by inviting brands to join Octoly!
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I referred a brand, but never received OctoPoints!

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