Feeling a bit adventurous? You’re now stuck with a product you weren’t too sure about and unfortunately, you don’t like (you don’t like the smell, you had a bad skin reaction, etc.). No worries! We know that not all products are meant for everyone. 

If you have a problem with a product, don’t hesitate to contact us via email at hello@octoly.com. We’ll be pleased to help you find a solution.
It is not mandatory that you create a review if you really didn’t like the product, but if you want to share your honest thoughts with your community, please keep in mind you can totally do this, even if you didn’t like the product it!

Also, because brands love your feedback, we recommend you to contact them directly using Octoly’s messaging feature and share your opinion on the product. 

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