An order becomes expired when you fail to meet the deadline to submit your review. You have 21 days for Instagram and 28 days for YouTube to publish a review. If you still have not published your review or informed us why you were unable to do so, your order will be expired at the end of the deadline, and you will lose your credit forever.

Please note that after 3 expired credits, your Octoly account will be disabled, so please make sure you play by Octoly's Golden Rules!

If you need any help with an expired order, you can reach us via email at hello@octoly.com and we will be happy to assist you! 

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