The Octoly team can restrict your access to the platform by disabling your account.

Here are the reasons why your account can be disabled : 

  • The social media accounts linked to your Octoly account no longer match our eligibility criteria 
  • The social media accounts linked to your Octoly account are private 
  • When you have 3 or more expired credits. Your Octoly credits expire when you have not submitted your reviews in a timely manner.  


If you have any questions, you can reach us via email at hello@octoly.com, and we will be more than happy to help! 

Did this answer your question?