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Payment Error

Updated over 4 months ago

Error 1: We cannot verify your card

It is possible that your card has expired or that you have entered an incorrect CVV. We kindly request that you verify the expiration date of your card and the accuracy of the CVV and attempt the transaction at a later time.

If all of the necessary information is accurate, the transaction may not be successful upon detection of suspicious activity. We suggest attempting the following measures:

  1. Switch your browser to Google Chrome or a more recent version.

  2. Utilize an alternative credit card or PayPal account.

  3. Open a new incognito window to complete the payment transaction.


Error 2: Processor declined

This typically occurs when the bank is unwilling to authorize the transaction. It is necessary to communicate with the bank for further information.


Error 3: Gateway rejected

A gateway rejection signifies that a transaction or verification request failed to meet specific settings or regulations within the gateway of our payment system. We kindly request that you leave us a message to assist with the processing of your payment.

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