FAQ

Answers to frequently asked questions among users

Scarlett avatar Yina Huang avatar Kisad avatar +1
51 articles in this collection
Written by Scarlett, Yina Huang, Kisad and 1 other

Notice of Cloud Data Storage Issue(0916)

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

How to Interact with the web page before getting data auto-detected?

Scarlett avatar
Written by Scarlett
Updated over a week ago

Why Octoparse is not opening the URL I entered normally?

Octoparse avatar
Written by Octoparse
Updated over a week ago

Why can't I split a text box value into several lines and put them into different data fields?

Octoparse avatar
Written by Octoparse
Updated over a week ago

I accidentally deleted one of my tasks and its data. Can I undelete it?

Kisad avatar
Written by Kisad
Updated over a week ago

Failed to save tasks due to website retriction

Yina Huang avatar
Written by Yina Huang
Updated this week

Can I scrape encrypted phone numbers from any website (e.g. Justdial)?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Data fetched to the incorrect data fields?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

What kind of websites/data can be scraped with Octoparse?

Kisad avatar
Written by Kisad
Updated over a week ago

Why is there no "Loop click next page" option when I click on a next page button?

Kisad avatar
Written by Kisad
Updated over a week ago

How to bypass Ads pop-up in Octoparse?

Scarlett avatar
Written by Scarlett
Updated over a week ago

Is web scraping via Octoparse legal and ethical?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Is my data safe with Octoparse?

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Written by Octoparse
Updated over a week ago

How to change a single link extraction to multiple links?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

How to scrape more information which needs to be clicked to show?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Infinite Scroll has been set up but no new elements added to the list?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Speed up scraping by using a URL list

Scarlett avatar
Written by Scarlett
Updated over a week ago

Can Octoparse input two lists of text correspondingly?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

How to clear cache for Mac?

Scarlett avatar
Written by Scarlett
Updated over a week ago

What to do when I reach the task limitation?

Kisad avatar
Written by Kisad
Updated over a week ago

How to fix the "Not the right webpage?" error after the auto-detect

Scarlett avatar
Written by Scarlett
Updated over a week ago

How to deal with data missing on a Cloud run?

Scarlett avatar
Written by Scarlett
Updated over a week ago

How can I select the entire section of an item instead of part of it?

Octoparse avatar
Written by Octoparse
Updated over a week ago

Why do I get so many duplicates? (V8.4)

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Why does Octoparse only click the first item and stop?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Why does Octoparse scrape less data when there should be more? (V8.4)

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Written by Octoparse
Updated over a week ago

Why does the task get no data in the Cloud but work well when running in the local? (V8.4)

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Written by Octoparse
Updated over a week ago

Why does my task stop shortly after it runs?

Octoparse avatar
Written by Octoparse
Updated over a week ago

Why does the task wait for a long before scraping the second page?

Octoparse avatar
Written by Octoparse
Updated over a week ago

How to select a specific option from a drop-down list?

Kisad avatar
Written by Kisad
Updated over a week ago

How to scrape the full image URLs instead of the thumbnails?

Kisad avatar
Written by Kisad
Updated over a week ago

Why am I getting blank fields from cloud extractions?

Kisad avatar
Written by Kisad
Updated over a week ago

What to do if Octoparse does not recognize all the elements in the list?

Kisad avatar
Written by Kisad
Updated over a week ago

How can I scrape data faster in Cloud?

Octoparse avatar
Written by Octoparse
Updated over a week ago

How to search a keyword when there is no submit button?

Kisad avatar
Written by Kisad
Updated over a week ago

Why does Octoparse skip pages during the scrape?

Kisad avatar
Written by Kisad
Updated over a week ago

How to update my URL list?

Scarlett avatar
Written by Scarlett
Updated over a week ago

What to do if Octoparse scrapes the last page forever?

Kisad avatar
Written by Kisad
Updated over a week ago

Why does the Cloud not start all the tasks I run?

Kisad avatar
Written by Kisad
Updated over a week ago

What should I do when my task runs slowly?

Scarlett avatar
Written by Scarlett
Updated over a week ago

How can I extract the search keywords entered?

Scarlett avatar
Written by Scarlett
Updated over a week ago

How can I keep the duplicates in the Cloud runs?

Scarlett avatar
Written by Scarlett
Updated over a week ago

How to solve CAPTCHA in Octoparse?

Scarlett avatar
Written by Scarlett
Updated over a week ago

Why is data shown in the preview section missing in an actual data run?

Kisad avatar
Written by Kisad
Updated over a week ago

Why can't I find the option to scrape the URLs when I select a clickable link?

Kisad avatar
Written by Kisad
Updated over a week ago

What if I want to dump a line when a field is empty?

Scarlett avatar
Written by Scarlett
Updated over a week ago

How can I download and insert the matching image of a product into the same data row?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Why do I see a blank page after clicking an item?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Why can't I get data scraped in order during cloud runs?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Why can't I log into my Google account in the built-in browser?

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Written by Yina Huang
Updated over a week ago

Fix errors for exporting to databases

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Written by Yina Huang
Updated over a week ago