Introduction to WhatsApp Business API
WhatsApp Business API (WABA) is the official, secure, and reliable method for businesses around the world to reach and communicate with their customers. With 1.6 billion monthly active users, WhatsApp is the most popular mobile messenger app.
Octopods helps your business receive and reply to WhatsApp messages directly within your Intercom Inbox. We give you access to the WhatsApp Business API platform and create a seamless integration between WhatsApp and Intercom.
With WhatsApp Business API, your account lives entirely in the cloud, and cannot be connected to the regular WhatsApp mobile app. It will only be accessible through Intercom.
What Octopods WABA Offers
Access to the world's largest and most popular messaging service.
Freedom to communicate with your customers using rich media—text, images, documents, and audio.
Message Templates for notification purposes, so you can keep your customers informed more effectively.
A robust, spam-free network that your customers trust and rely on.
Deep Integration with the Intercom Inbox.
A Chrome browser extension to further enhance your WABA experience within Intercom.
What you need to get started
1. A phone number
The number must be able to receive a one-time SMS or voice call for verification.
It must not be registered on the regular WhatsApp app.
2. Follow the setup guide
Once you have a number ready, you can follow this step-by-step guide to complete the connection.
Pricing
Here are the costs you can expect from Octopods
Octopods WhatsApp subscription
$99 per month for every WhatsApp number you connect.
Meta Pricing
WhatsApp messages are billed directly by Meta, per template message, depending on the template category.
You can always check the latest rates here: official WhatsApp pricing.