At Offerswap, we strive to ensure a smooth and satisfactory experience for all users. This article explains how refunds are handled on the platform and outlines the process for disputing charges.
Refund Policy
Credits Refund:
While we do not provide monetary refunds for credits that have been purchased and spent, we do offer refunds in the form of credits. This ensures you can continue using the platform without financial loss.
Disputing Charges
If you encounter an issue or believe a charge was made in error, you can submit a dispute through our Support. This allows us to investigate and resolve the situation efficiently.
Resolution Timeline
Refund and dispute requests are typically reviewed within 1-3 business days.
Approved refunds will be credited back to your Offerswap account in the form of credits.
Need Assistance?
If you have any questions or require help with the refund or dispute process, don’t hesitate to contact our support team. We’re here to assist and ensure you have the best experience on Offerswap.