Configuring the Post-Review Page

Set up this page to gather additional feedback or give customers an opportunity to shop your top-rated products

Amanda Calderon avatar
Written by Amanda Calderon
Updated over a week ago

A customer reaches the Post-Review page after they submit a review. You can configure this page to prompt the customer to:

  • Review additional products in their order

  • Shop the top-rated products in your store

  • Provide a site review that rates their experience with your store

In this article, you learn how to:

Before you begin

You'll need to move your review process from the Legacy Review Capture Form to the Response Form. Click here to learn more.

Add modules to the Post-Review page

  1. Open your Okendo app and go to Reviews.

  2. Click Response Form in the sidebar.

  3. Click Post-Review Modules on the Review Capture page.

  4. Click the + button to add a module.
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    ​Note: By default, the Review Other Products module appears on the Post-Review page.

  5. Select a module and click Add. You can add only one module at a time.
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  6. Click the Post-Review tab to preview your changes.

  7. Click Save Changes.

Delete a module

You can delete a module from the Post-Review page by clicking the X:


​Note: Make sure you save your changes by clicking Save Changes in the upper-right corner.

Rearrange the modules

You can use the up and down arrows to rearrange the modules on the Post-Review page:

Note: Make sure you save your changes by clicking Save Changes in the upper-right corner.

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