We’re sorry to hear that an order did not arrive in perfect condition. Customer satisfaction is a top priority, and the team is here to help make things right.
Please contact the Customer Concierge Team for assistance. A replacement or appropriate solution will be arranged as quickly as possible.
Photos of the Damage
To help resolve the issue as quickly as possible, customers are asked to include clear photos of the damaged package or item.
Providing these images helps the team assess the situation and move forward with a resolution more efficiently.