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What is your refund policy?

Updated today

We at OMI WellBeauty stand behind our products with our 90-Day Happiness Guarantee. This allows you to try OMI Hair Growth Peptides for three months risk-free, so you can feel confident in your purchase. If you’re not completely satisfied, we’re here to help make it right.

Refund Window
You may request a refund (excluding shipping & handling) within 90 days of your order being shipped.

Returns
We do not accept returns unless a product defect is confirmed. In these cases, a prepaid return label will be provided.

Refund Processing
Approved refunds are issued to the original payment method within 10–15 business days.


Important Exclusions

  • International Orders: Refunds are not available for purchases made outside the U.S.

  • Gift Cards: Non-refundable and cannot be redeemed for cash

  • Discounts: Any applied discounts will be deducted from the refund total

  • Digital Products: Non-refundable unless otherwise specified


Damaged, Missing, or Broken Items

If your order arrives damaged, broken, or goes missing, please contact us immediately at support@omiwellbeauty.com so we can resolve it as quickly as possible. You can view our full policy here.

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