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Reshipments & Refunds

Know the ins and outs of Reshipments and Refunds

Updated this week

Reordering After Receiving a Refund

If you have returned a product and received a refund, you can reorder the same or a different product whenever it is convenient for you. This flexible policy allows you to make decisions that best suit your needs after resolving any previous order issues. OMI WellBeauty also offers assistance in:

  • Placing a new order promptly.

  • Applying any available discounts or offers to your new purchase.

If you need guidance on these processes, contact the OMI WellBeauty support team for help.

Reshipment Procedures

For customers awaiting a reshipment, rest assured that OMI WellBeauty will send out your replacement items as quickly as possible. If you’re instructed to return an item, like an incorrect or defective product, please note:

  • The previous item does not need to be returned before your reshipment is dispatched.

  • You can initiate the return while your replacement product is already being processed.

This ensures a seamless and convenient resolution to any shipping-related issues. OMI WellBeauty is dedicated to providing flexible solutions that prioritize your satisfaction during both refund and reshipment situations. For further information or any additional questions, don’t hesitate to reach out to our support team.


Related Topics

  • How to Track Your Reshipment: Learn about tracking options for your reshipments.

  • Return Policy FAQs: Answers to common questions about returning products.

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