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What do I do if the product made me sick?

Updated this week

What to Do If You Feel Unwell After Taking OMI WellBeauty Peptides?

While OMI WellBeauty gummies are designed with quality and safety in mind, some customers may occasionally experience unwanted effects. If this happens, the team is here to support you.

1. Contact the Customer Concierge Team

If any symptoms occur, please reach out to the Customer Concierge Team as soon as possible. The team will guide next steps and gather important details to better understand the experience.

2. Pause Use

Customers may choose to stop taking the gummies while monitoring how they feel. If symptoms feel more severe, it is recommended to stop use right away.

3. Share Helpful Details

To assist with a thorough review, the team may ask for:

  • When symptoms began and how long they lasted

  • A description of the symptoms experienced

  • Any other supplements, medications, or recent dietary changes

4. Provide Product Information

Customers may also be asked to share:

  • Photos of the product, including the bottle, barcode, and lot information

  • How much was taken and how often

  • Whether the product was newly opened or already in use

5. Refund Support

If possible, please contact the team before disposing of the product so they can best assist. These situations are handled with care, and refunds will be provided by the team once your case is received.

Your health and safety are a top priority, and following these steps can ensure that the product issues are addressed effectively while minimizing any inconvenience.

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