OMI WellBeauty Refund Policy Guide

At OMI WellBeauty, we aim to provide excellent customer service, which includes a straightforward refund policy. Below, you'll find all the essential details about eligibility, exclusions, and timelines to help you navigate our refund process easily.

Refund Eligibility and Steps

Eligibility Window: Refund requests must be submitted within 90 days of purchase.
Returning Products: Some or all items may need to be returned to process the refund.

Refund Processing and Timelines

Refund Method: Refunds are issued back to the original payment method.
Processing Time: Approved refunds typically reflect in your account within 5-10 business days.

Exclusions and Conditions

Certain items and conditions are excluded from refunds:

Non-Refundable Items: Opened or partially used products
Discount Adjustments: If discounts were applied to the original purchase, the refund amount will have those discounts deducted.

Reporting Damaged, Broken, or Missing Items

If you experience any issues such as receiving damaged or broken products, or if an item is missing, please contact our customer support team right away. We are committed to resolving such issues promptly.

Additional Notes

For questions or further assistance, feel free to reach out to our support team. The refund policy ensures clarity and fairness while maintaining the highest standards of customer service.

What is OMI WellBeauty’s refund policy, including eligibility criteria, exclusions, and process timelines?