This article provides guidance for Reveal clients using Shopify and looking to add a Pre NPS survey to the Thank You page using Survey Builder.
Prerequisites in Reveal:
In Reveal, go to General NPS Settings and ensure that the "Where to show the Survey" option is set to "In Reveal".
In the NPS Pre Settings section, ensure that the dropdown for selecting the survey template is properly configured.
Steps in the Shopify Store:
Ensure the Reveal Shopify App is Installed: Make sure that the Reveal Shopify App is installed on the Shopify store.
Customize the Thank You Page in Shopify:
The owner of the Shopify store should go to Settings -> Checkout and click on Customize.
On the Customization page, use the dropdown at the top of the page to select the Thank You page for customization.
then click on the Add app block button from the bottom of the page:
and from the list of options select the Reveal Pre Nps Block
after selecting it you will be able to see how it looks in your thank you page:
from the app block settings, you will be able to change the text messages to whatever you want.
Once these steps are followed, the Pre NPS survey will be displayed on the Thank You page of the Shopify store.