Skip to main content
All CollectionsIntegrationsKlaviyo
Push Customer Events into Klaviyo
Push Customer Events into Klaviyo
Costin Floricel avatar
Written by Costin Floricel
Updated over 2 years ago

(*) Throughout this article, the term (Reveal) "event" is the same as Klaviyo "metric".

We already covered how Reveal can push customer properties into Klaviyo, and this is a really powerful way to segment your customer base and deliver personalized experiences.

The events mechanism further enhances the capabilities of addressing your customers within Klaviyo, by allowing you to respond to certain user actions (like a customer rating your services) or a customer drifting away, or, on the contrary becoming a rising star (within your customer base).

These events can be used in Klaviyo (as "metrics") to:
- create dynamic segments, which can be used in campaigns and/or flows
- trigger specific flows based on metrics such as a change in customer importance (ascending/descending), a feedback being awarded by a customer etc.

To push Customer Events into Klaviyo, first ensure you've integrated your Klaviyo account with Reveal and then follow these steps:

Step 1:
In your Reveal account, go to Store Settings > General > Export section > Customer Events:

Step 4:
Set Customer Events pushing to Enabled and save your settings:

Here's a quick video tutorial:

Did this answer your question?