Step 1:
Log into your Explore account and go to Website menu > Integrations:
Step 2:
Copy the connection string for the Reveal integration from the Integrations page by clicking on the “Copy Code” button:
Step 3:
Log into your Reveal account and go to Settings > Integrations section > Omniconvert Explore Settings > Configure by clicking on the pencil button:
Step 4:
Paste the previously copied connection string in the Connection String field and save your settings by clicking on the “Connect” button:
Step 5:
A successful confirmation message will appear on the screen:
At this point, both Pre-delivery and Post-Delivery NPS surveys have been created in Omniconvert Explore and the NPS Survey ID – Pre-delivery & NPS Survey ID – Post-delivery fields have been pre-filled in Reveal Store Settings > General > NPS section > NPS with the IDs of the surveys created automatically in Omniconvert Explore.
Step 6:
Go to Store Settings > NPS section > NPS. Check if the settings match your needs and to provide the mandatory information.
Next, learn how to edit your NPS Surveys and how to complete the NPS Settings and how to customize your NPS surveys.