NPS Implementation - setting Post-delivery NPS Live

Only after you have completed all the NPS related settings, the Explore survey is ready and the Klaviyo template is also complete, you must enable the module from Reveal.

Step 1:

Go to Store Setting > General > NPS.

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Step 2:

“Enable” the NPS sending by switching the NPS Sending Enabled toggle and Save.

If you ever wish to temporary pause the Post-delivery NPS, choose “Disabled” and ensure to Save.