The RFM-related information can be synced back into Shopify, for each customer.
This is a feature available for Reveal Scale plan and can be activated by following the three majors steps below.
Step 1 - Activate Reveal RFM Customer in your Shopify theme.
Step 1-A
Go to your Shopify store backend, under Sales channels -> Online Store -> Themes -> on your current theme -> click the Customize button.
Step 1-B
Now click on the App embeds icon.
Step 1-C
On the App embeds section -> Reveal RFM Customer -> make sure to enable the feature -> click Save from the top right corner afterward.
Step 2 - Contact our customer support team.
After you have activated the Reveal RFM Customer in your Shopify theme, there is one more step you need to take.
Contact our customer support team and let them know that you have activated the Reveal RFM Customer in your Shopify theme.
Now our technical team will make the necessary adjustments to your Reveal account so the RFM Group and RFM Score for each customer can be synced from Reveal to Shopify.
Step 3 - Our confirmation
Once you receive our confirmation that the sync is complete, go to the Apps section on the left in your Shopify admin -> and click on the Reveal app.
Afterward ensure the toggle is "On" for Reveal -> Shopify.
The data from Reveal is synced into Shopify daily and you can see when was the last sync performed.
To re-sync the data at any different time, click the “Re-sync now” button.
