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Change Invoice to Repair Order

This option will change an Invoice back to an RO if the user has access

Written by Erik DeBoer
Updated over a year ago

This feature requires the Role Permission, Change Invoice to Repair Order, to be enabled under Administration -> User and Role Management -> Roles.

If this is used and Accounting Link or an integration to any DMS then additional steps will be required to get data corrected in those systems.

  • Open the Invoice that needs to be changed back to an RO.

  • Click the Action Menu button and select Change Invoice to Repair Order.

  • If Accounting Link is activated this message will appear.

  • If a DMS system is integrated this message will appear.

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