To learn how to set up Employees, click here.
Assign a Default Tech to the Ticket
To avoid adding technicians to each line item individually, add a default tech to the "Ticket Info" area before adding line items to a ticket.
Assign a Tech to an Individual Line Item
Within a ticket, click on the "Techs" tab.
Click on the Action Menu (...) for the specific line item.
Select "Edit Technicians".
Select a Tech from the drop down list.
To learn how to add Employees to the drop down list, click here.
Edit "Hours Paid" if applicable.
Click the Green Check Mark to save changes.
