Within a ticket, enter a part number or op-code in the Part # search box. (A quantity can also be entered at this point.)
Click the "+" sign or press Enter.
If the part number or op code was entered verbatim, the item will appear as a line below.
(A description of the cataloged item can also be entered in the Part # search box.)
Click the + button or press Enter.
Search results from the Parts/Labor Catalog will appear.
Add the correct items to the ticket by clicking the + button.
The Queue section will display what has been added to the ticket.
Once the appropriate cataloged items have been added to the Queue, click the "Back" button to return to the ticket.