1. Add a comment to the entire ticket:
Click on the "Comments" tab.
Click on Add Comment.
Please Note: In order to enter comments in this section, an employee number is required.
Click on the Reports drop down in order to select where the comments will be displayed.
Enter comments in the "Comment" box.
Enter a URL to a comment (when applicable.)
When finished, click "Save".
2. Add a comment on a specific line item:
Click on the "Comments" tab inside of the Parts & Labor section.
Click on the item's Actions Menu (...) to add a new comment or edit an existing comment.
Add comments in the Comments box
To save new comments or editions, click the Green Check Mark.
