Please Note: The Labor Matrix on the Vehicle profile will be applied first. If there is no vehicle Labor Matrix set, the system will use the Customer profile Labor Matrix. If there is no Customer Labor Matrix, the system will use the Ticket Labor Matrix. If no Matrix is set, it will use the Shop Labor Rate.

To edit and configure Labor Matrices:

  • Click on "Configuration".

  • Click on the "Labor Levels & Matrices" tile.

To add a new Labor Matrix:

  • Click the "Add Labor Matrix" button.

To edit the % markup values for an existing Matrix:

  • Click on the Actions Menu (...) of the target Matrix.

  • Click "Edit Labor Matrix".

  • Edit the "End Values" per tier as needed.

  • Edit the "Markup %" per tier as needed.

  • Click the "Save" button when finished.

To remove tiers:

  • Click the target tier's Trash Can icon.

  • Click the "Save" button when finished.

To add additional tiers:

  • Click the "Add Tier" button at the bottom of the page.

  • Click the "Save" button when finished.

To Change the Name or Status of a Labor Matrix:

  • Click on the Actions Menu (...) of the target Matrix.

  • Click "Edit".

  • Edit the Matrix "Name" as needed.

  • Click the "Save" button when finished.

To activate a Matrix:

  • Click the Active toggle switch. (Green is Activated.)

  • Click the Green Check Mark to save.

To make a Matrix the Default:

  • Click the Default toggle switch of an Active Matrix. (Green is Activated.)

  • Click the Green Check Mark to save.

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