Hello! This is an overview of the new Omnique DVI beta that is now available. This article will show you how to create a new inspection.

To create a new inspection, you need to have a ticket already open for the customer. It is recommended to have the mileage in, mileage out, service advisor, and technician selected on the ticket. Grab the ticket number and then go to Inspections on the Omnique sidebar.

For the Inspections page, you can click “New Inspection.”

Enter the ticket number. You will see the vehicle and customer information automatically populate into the fields. If a service advisor and technician are selected, they will also populate.

Inspection Type will be the DVI templates available to you. We have some default templates to get you started, but these can also be customized to fit your shop.

Click on “Create Inspection” to start the process.

The first photo field is for a picture of the vehicle when it comes into the shop for service.

You will be able to add a customer concern and any notes for the inspection.

Below are the inspection details.

Grey will be for an item that was not checked at all

Green is good

Yellow and Red are recommended services based on the severity of the issue.

You can upload photos and videos by clicking the camera icon. The technician can also add notes by clicking the pencil icon.

Once you are done with the inspection, you can hit the "Summary" button at the top to review. Make sure to check the boxes for "Recommend" to add the line items to the RO.

The inspection before sending it to the customer. If everything looks good, you can choose “Send DVI” at the top.

The DVI can be sent by email, text message, or both. Make sure if you send an email that you enter a subject line.

This is what the customer will be able to open once they receive the email or text. Here they can approve or decline services. Once the customer Approves or Declines the items they will be identified on the RO with a green or red thumbs up or down icon. They will also be added to the Summary page and pdf.

Approved and declined services will automatically load on the RO with a green thumbs up or red thumbs down. You can move the declined services (red thumbs down) to the declined section of the ticket.