Product Release Notes 10/31/2023

Ticket Type - Auto Assign Labor Level/Matrix and/or Pricing Level/Matrix and Tax Exempt Status under Configuration>Ticket Types

Allow Ticket Types to be assigned to customers/Allow ticket types to be setup as tax exempt

Added total hours paid for each tech to Kanban/Status Filter pages

Added AMS Customer Number into the AMS Loan Page (AMS icon button)

Ability to change status on the status filter view by clicking on the status

Alphabetized shared charge accounts

Added Appointment date and time to Ticket printouts/Tech Worksheets

Tech Worksheet now displays core information

RO Status Notifications Message - Customizable Email Subject Line Added

Fix for COL Not Reporting on Sales Analysis By Ticket Type Report

Added Default Technician to the XLS sheet that is created within the tickets action menu

Add a browser tab label to INSIGHTS

Add Ticket Type to the Customer History report

Fix for reports showing voided/refunded payments multiple times

Added the ability to require Outside Purchase fields besides invoice number and quantity received. You can now require all of the fields under Administration>Shop>Configuration under the Outside Purchase section.

Added an error message when Sublet cost was not added. If no cost is added, you will not be able to invoice the ticket.

Fixed an issue where an Outside Purchase added to inventory then Return to Vendor from Catalog did not have a supplier or core attached

GetTicket and GetTicketList API - Pass line item tax at 3 decimal in AMS API.

Fixed an issue where the ticket level timeclock was not allowing manager and owner level users edit time for their employees.

Fixed an issue where the DVI inspection manager was not allowing new templates to be created.

Fixed an issue when adding a new part, it would copy the old part cost from a previously added part.