On The Stage is thrilled to offer a new educational format for all customers — Welcome to OTS Webinars!

This online community is an interactive and informative walkthrough of both foundational concepts and advanced features, ensuring you have a holistic and informed knowledge on how to get the most out of your partnership with On The Stage. Leverage toolkits already included in your plan and stay up-to-date on our emergent offerings. Expect a guided tutorial on the webinar's topic, actionable advice and examples, and live Q&A when questions arise.

We currently offer two levels of learning for our webinar series to support a seamless onboarding and continued OTS education.

The Foundations webinar series focuses on just that — foundational OTS tools. These sessions are perfect for new users or anyone looking to refresh their knowledge. This series was born to help you master the basics before you dive deeper into Feature Focus topics or any other area of the OTS platform.

The Feature Focus webinar series is your roadmap to getting the most out of the OTS platform. This series takes a deeper dive into specific areas of the platform, highlighting powerful tools, workflows, and best practices that can help you save time, increase ticket sales, and create a better patron experience.

See below for a current list of upcoming Foundations webinars.

This webinar is ideal for brand new OTS users ready to create their first event on the platform or OTS users who need a refresher on the new event workflow.

For new users, attending this webinar is the perfect first step in your onboarding journey and you can register as soon as your account has been created.

Session dates:

September 17th, 2026 1:00 PM - 1:30 PM EST

September 22nd, 2026 4:30 PM - 5:00 PM EST

October 1st, 2026 1:00 PM - 1:30 PM EST

October 6th, 2026 4:30 PM - 5:00 PM EST

October 15th, 2026 1:00 PM - 1:30 PM EST

October 20th, 2026 4:30 PM - 5:00 PM EST

October 29th, 2026 1:00 PM - 1:30 PM EST

November 3rd, 2026 4:30 PM - 5:00 PM EST

November 12th, 2026 1:00 PM - 1:30 PM EST

November 17th, 2026 4:30 PM - 5:00 PM EST

This webinar is ideal for new OTS users who need to learn the basics of building a reserved or hybrid admission seating chart.

It's recommended to attend this webinar once your reserved event is drafted.

Session dates:

October 12th, 2026 12:00 PM - 12:45 PM EST

October 26th, 2026 12:00 PM - 12:45 PM EST

November 9th, 2026 12:00 PM - 12:45 PM EST

November 23rd, 2026 12:00 PM - 12:45 PM EST

This webinar is recommended for OTS users creating seating charts using a more advanced toolkit for a reserved or hybrid admission event.

This webinar is most impactful for users who feel comfortable with seating chart builder basics and who have a reserved event drafted.

Session dates:

October 19th, 2026 12:00 PM - 12:45 PM EST

November 2nd, 2026 12:00 PM - 12:45 PM EST

November 16th, 2026 12:00 PM - 12:45 PM EST

Please note: prior attendance in the OTS Foundations: Seating Chart (Basic) webinar is not required but basic familiarity with the builder is helpful.

See below for a current list of upcoming Feature Focus webinars.

This webinar is ideal for any OTS user new to using the Box Office Suite. Think first timers to the OTS platform, new staff at your organization, or parents and teachers volunteering at your production.

It's recommended to attend this webinar once your event is live and you're ready to outline your front-of-house processes or 1-3 weeks prior to your event opening performance date.

Session dates:

September 17th, 2026 4:30 PM - 5:00 PM EST

September 22nd, 2026 1:00 PM - 1:30 PM EST

October 1st, 2026 4:30 PM - 5:00 PM EST

October 6th, 2026 1:00 PM - 1:30 PM EST

October 15th, 2026 4:30 PM - 5:00 PM EST

October 20th, 2026 1:00 PM - 1:30 PM EST

October 29th, 2026 4:30 PM - 5:00 PM EST

November 3rd, 2026 1:00 PM - 1:30 PM EST

November 12th, 2026 4:30 PM - 5:00 PM EST

November 17th, 2026 1:00 PM - 1:30 PM EST

This webinar is ideal for any OTS users who manage marketing materials for your organization. Staff or volunteers who oversee social media or email communications, organizational branding and design, or external marketing tools are all encouraged to join and learn.

It's recommended to attend this webinar once your event is drafted if you want a head start on customizing your marketing or once your event is live if you plan for a more automated marketing approach.

Session dates:

September 25th, 2026 1:00 PM - 1:30 PM EST

October 9th, 2026 1:00 PM - 1:30 PM EST

October 23rd, 2026 1:00 PM - 1:30 PM EST

November 6th, 2026 1:00 PM - 1:30 PM EST

November 20th, 2026 1:00 PM - 1:30 PM EST