Module Overview
Welcome to OTS Module for box office and order editing! Modules are designed to house multi-video topics into a single training module to streamline your learning experience and ensure full comprehension.
Each module starts with the option to watch a playlist, which compiles all related videos into 1 watching experience! Otherwise, you can watch the videos individually to get straight to your preferred topic.
Each playlist or video contain 'chapters' which enable you to skip forward to certain parts of the video - be sure check this out if you'd like to skip ahead!
This module library contains the following videos:
OTS Modules: Box Office & Order Edits - a master playlist of all box office and order edit videos in 1 convenient place
OTS Feature Focus: Box Office Suite - Box office suite basics
OTS FAQs: Ticket Releases - How to release tickets
OTS FAQs: Ticket Exchanges - How to exchange tickets
OTS FAQs: Ticket Transfers - How to transfer tickets
OTS FAQs: Ticket Refunds - How to refund tickets
OTS Modules: Box Office & Order Edits
Use this master playlist to grow your confidence with the box office suite and managing patron orders.
OTS Feature Focus: Box Office Suite
Learn how to use the POS, check-in list, item fulfillment, and pro tips for the day-of.
OTS FAQs: Ticket Releases
Learn where, how, and when you can release tickets from existing patron orders.
OTS FAQs: Ticket Exchanges
Learn where, how, and when you can exchange tickets from existing patron orders.
OTS FAQs: Ticket Refunds
Learn where, how, and when you can refund tickets from existing patron orders.