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Uploading My VOD File and File Size Requirements
Micky Small avatar
Written by Micky Small
Updated over a week ago

🎭Noteworthy: Your uploaded video file needs to be under 10GB in .mp4 format and should uploaded to your site at least 24 hours before your premiere.

When exporting your video file from your editing software, we recommend the following settings: CODEC: H.264 (This will export the file as a .mp4), Audio: AAC, and Bitrate - High/Medium/Medium Variable - use the one that gets you closest to 10GB.

On the Show Details page for your event click on Video on Demand.

Upload your video on this page and ensure your file meets the size guidelines. You can drag and drop your file, or click Upload Video.

🎭Noteworthy: For a successful upload: begin file upload at least 24 hours before the 1st streaming date. Please note: upload speed and times vary due to internet speed. File uploading and processing often take several hours and cannot be completed just before a show. Video uploads can sometimes take more than an hour depending on file size. Make sure to upload at least 24 hours before the start date.

The video must be under 10GB and it must be .mp4.

🏁If you are in control of the format (e.g. when exporting the video from your editor), please upload your video using:

  • 1080p or lower resolution

  • H.264 encoding

  • 8 Mbps or below bitrate

  • AAC audio codec

You will get the following notifications if the file works:

You will then see the video status changes to processing.

Once the video is uploaded, you will see an image of the video and a status that says the video is ready for streaming.


🎓 Recap:

This article provides a step-by-step guide for uploading your Video on Demand (VOD) content to the On The Stage platform. It emphasizes the importance of preparing your video file to meet specific requirements—such as format, size, and encoding settings—to ensure a smooth upload process and optimal viewing experience for your audience.

🚀 Best Practices:

  • Prepare Your Video File:

    • Format: Ensure your video is in .mp4 format.

    • Size: Keep the file size under 10GB.

    • Encoding: Use H.264 codec for video and AAC for audio.

    • Resolution: Set the resolution to 1080p or lower.

    • Bitrate: Aim for a bitrate of 8 Mbps or below.

  • Upload Timeline:

    • Start Early: Begin the upload process at least 24 hours before your scheduled premiere to accommodate potential variations in internet speed and processing times.

  • Uploading Process:

    • Access VOD Section: Navigate to your event's Show Details page and select Video on Demand.

    • Upload Video: Drag and drop your file or click Upload Video to initiate the process.

    • Monitor Status: After uploading, the video status will change to processing. Once complete, it will display as ready for streaming.

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